IT Management Guide
1. Purpose This guide defines a minimal but effective IT management process for a startup company developing AI solutions. The goal is to establish
SOP — Create and Manage Microsoft Azure for Enterprise
Version 1.0 Date 2026-06-22 Domain mptwork.com Model Identity rooted in the existing Microsoft Entra tenant; hierarchy of Management Groups → Subscriptions
SOP — Create and Manage a Google Cloud (GCP) Account
Version 1.0 Date 2026-06-22 Domain mptwork.com Model GCP Organization rooted in Cloud Identity / Google Workspace for mptwork.com; hierarchy of
SOP — Create and Manage an AWS Cloud Account
Version 1.0 Date 2026-06-22 Domain mptwork.com Model AWS Organizations multi-account (management account + member accounts), workforce access via IAM Identity
SOP — Subscribe to and Manage Jira & Confluence for Enterprise
Version 1.0 Date 2026-06-22 Domain mptwork.com Products Jira + Confluence (Atlassian Cloud), managed in the Atlassian organization at admin.atlassian.com
SOP — Subscribe to and Manage Jira & Confluence for Enterprise
Version 1.0 Date 2026-06-22 Domain mptwork.com Products Jira + Confluence (Atlassian Cloud), managed in the Atlassian organization at admin.atlassian.com
SOP — Subscribe to and Manage GitHub for Enterprise
Version 1.0 Date 2026-06-22 Domain mptwork.com Deployment GitHub Enterprise Cloud with an enterprise account mptwork (github.com/enterprises/mptwork) Identity
SOP — Subscribe to and Manage GitLab
Version 1.0 Date 2026-06-22 Domain mptwork.com Deployment GitLab.com (SaaS) with a top-level group mptwork (gitlab.com/mptwork) Identity
SOP — Subscribe to and Manage Endpoint Devices with Sophos
Version 1.0 Date 2026-06-22 Tenant context mptwork.com · Sophos Central console central.sophos.com Product Sophos Endpoint (powered by Intercept X)
Runbook — Provision a New Windows Laptop with Intune
Version 1.0 Date 2026-06-22 Employee Sally Wong → swong@mptwork.com Device Windows 11 laptop (corporate, provisioned via Windows Autopilot + Microsoft Entra
Runbook — Provision a New MacBook Pro with Intune
Version 1.0 Date 2026-06-22 Employee Ben Scully → bscully@mptwork.com Device MacBook Pro (corporate, enrolled via Apple Business Manager + Automated Device
SOP — Manage macOS Devices with Jamf
Version 1.0 Date 2026-06-22 Tenant context mptwork.com · Jamf Cloud mptwork.jamfcloud.com Product Jamf Pro (full Apple device management) Companion